Shipping & Return Policy
Delivery Process
- Once your order is processed, all products undergo a thorough inspection to ensure perfect condition.
- After passing the quality check, the items are carefully packed and handed over to our trusted delivery partners.
- You will receive a confirmation email once your order is dispatched.
- Delivery partners will ensure your package reaches you within 2-10 working days of order confirmation. If they are unable to locate your address or deliver at your preferred time, they will contact you to resolve the issue.
Packaging Standards
- Products are packed in sturdy boxes or courier-safe covers, depending on their size.
- Every item is bubble-wrapped for added protection, with extra layers for fragile items.
- Our high-quality packaging ensures minimal damage complaints, reflecting our commitment to customer satisfaction.
Shipping Locations
- Nira Toys ships worldwide!
- For international orders, please contact us via WhatsApp at +91 XXXX XXX XXX.
Estimated Delivery Time
- Most orders are dispatched within 2-4 business days (excluding Sundays and public holidays).
- While 99% of products are in stock, some items may need sourcing directly from the brand, which could delay delivery. However, all orders are delivered within 10 days of order confirmation.
- During mega sales or high-demand events, dispatches may take up to 5 days, with delivery completed within 7-10 days.
Shipping Charges
- Flat shipping rate of ₹80 across India.
- Shipping charges may vary for bulk or international orders.
Urgent Deliveries
- For urgent orders, reach out to us via WhatsApp.
- Additional shipping charges may apply as air mode will be used for top-priority delivery.
Order Tracking
If you do not receive an SMS or your parcel within 7 working days, contact us via WhatsApp for tracking details.
SMS updates are sent the next day after dispatch by our courier partners.
For India Post shipments, SMS updates are sent automatically.
