Shipping & Return

Refund and Return Policy

At Niratoys, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and return policy below.

Shipping Rates & Delivery Time
Standard Shipping: Delivery within 7 -10 business days.

Refund policy
If return and refund is approved, the amount will be automatically credited on your original payment method within 10 business days.

Return Policy

• We have a 7-day return policy, which means you have 7 days from the date of receiving your item to request a return.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Returns will not be accepted for items that are damaged due to misuse, wear and tear, or improper handling.
• To initiate a return, please contact our customer support at niratoys@gmail.com or call us at +91 90800 72141 with your order details.
• Once your return request is approved, we will provide you with the return shipping instructions. The customer is responsible for return shipping costs unless the item received is defective or incorrect.

Refund Policy

• If your return is approved, we will initiate a refund to your original payment method.
• Refunds may take up to 10 business days to reflect in your account, depending on your bank or payment provider.
• If you do not receive your refund within the expected time frame, please contact our support team for assistance.
• In case of a defective or damaged product, we may offer a replacement instead of a refund, based on availability.

Non-Returnable Items Certain items cannot be returned, including:

• Products that have been used or are not in their original condition.
• Custom or personalized items.
• Items purchased during clearance sales or promotional events.

Cancellations

• Orders can be canceled within 24 hours of placement for a full refund.
• Once an order has been shipped, it cannot be canceled, but you may request a return after receiving the item.

For any queries or further assistance, please reach out to us at niratoys@gmail.com or call us at +91 90800 72141. We are happy to assist you!